Refund Criteria: To receive a refund based on the purchase price, return merchandise within 30 days of receipt. Ensure items are unused, with all tags attached, and show no signs of wear or tear. We do not provide return shipping labels; customers are responsible for return shipping costs. A restocking fee applies to refunds, but not for exchanges.

Please Note: Items returned without original packaging or in unacceptable condition will be refused.

Product Damage and Extended Warranty: Refer to BRIC’S Extended Warranty Policy for damage after use.

Manufacturing Defects: We replace or repair items for manufacturing defects, excluding damage from normal wear and tear, misuse, improper care, negligence, accidents, or transport damage.

Failed Delivery: Refused items and those returned after failed delivery attempts will receive a store credit, minus shipping costs. Any related return charges imposed by the shipping carrier may be deducted.

Policy Updates: BRIC’S MILANO reserves the right to determine refund eligibility and update this policy without notice.

Final Sale and Sample Sale Purchases: Items marked “FINAL SALE” or “SAMPLE SALE” are sold ‘as is’ and are not returnable.